How to update software modules

By Cassie Anderson PT, DPT

This quick guide provides information on how to update the software modules in Patient Manager 3.0.

How to update software modules

Below, we will cover the following:

Requirements

To perform these updates, you will need:

  • Access to an internet connection
  • A current software maintenance contract

If you do not have access to the internet or a current software maintenance contract, please contact your local sales representative to assist you.

How to see if an update is available

When updates are available, you will see the following prompts:

  • An orange dot appears next to the settings tab on the left side of the screen.

  • A banner appears at the bottom of the software module you are using that requires an update.

How to perform software updates

1. Click on the "Settings" tab on the left side of the home page.

2. Next, click on the "Update" tab.

3. You will see a list of updates. When ready to perform the updates, click "Install updates." To avoid disrupting patient care, it is recommended to perform updates at the end of the clinic day.

4. The Virtualis Updater will launch.

5. Select the individual updates you want to install or click "Update all" to install everything at once.

6. Read conditions of use, then click "I agree" to continue.

7. Updates will begin to install.

8. Once updates are completed, your system is now up to date.

Presenter

Cassie Anderson PT, DPT

Cassie Anderson PT, DPT

Global Clinical Educator for Balance Rehabilitation, Interacoustics A/S Cassie holds her Doctorate in Physical Therapy and has served as a licensed physical therapist for 11 years. She began her career in the inpatient rehab setting working primarily with patients post stroke then transitioned to the outpatient setting working primarily with the vestibular/balance population in a multidisciplinary ENT and neurology clinics. Cassie has participated in research and quality improvement projects aimed at incorporating technology into clinical practice and has presented at both the national and international level.

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